1. Introduction
Welcome to Be’La Pizza & Cafe, a pizza restaurant located in Highgate, London, UK. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website (https://belacafe.co.uk) and tell you about your privacy rights and how the law protects you.
2. Information and Who We Are
Data Controller: Be’La Pizza & Cafe (BELA CAFE LIMITED) is the data controller and responsible for your personal data.
Contact Details:
Email: hello@belacafe.co.uk
Address: 325 Archway Road, Highgate, London N6 5AA
3. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, including:
Identity Data (name, username, etc.)
Contact Data (billing address, email address, etc.)
Technical Data (IP address, browser type, etc.)
Website Usage Data (Anonymously)
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
To provide and improve our services.
To manage our relationship with you.
To make suggestions and recommendations to you about goods or services that may be of interest to you.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees who have a business need to know.
6. Data Retention
We take your privacy seriously and aim to be transparent about how we handle your personal data. Below, we provide additional information to further clarify our data retention practices:
Third-Party Service Providers:
Sometimes, we engage third-party companies to assist us in various aspects of our business operations. These third-party service providers may have access to your personal data for specific purposes, including but not limited to marketing, order processing, table reservation and customer communication. We want to ensure that you are aware of these arrangements:
Marketing and Remarketing: We may collaborate with third-party companies, including email marketing services like MailChimp and digital marketing & SEO strategy agencies such as Leadiser, to target advertising or to market products you have shown interest in. These collaborations may involve sharing your information with them to facilitate targeted advertising.
Advertising Services: Our targeted advertising services may use technical tools like cookies and pixel tags. These tools collect data about your browsing activity on our platforms, such as the pages you visit, your device’s technical information (e.g., IP address, device type), and data related to ads served to you. These practices are carried out by companies like Meta (Facebook & Instagram), Google, Bing, and other advertising partners. You can find information on how to opt out of tracking on their respective websites.
Promotions with Sponsors: Occasionally, we may run promotions or giveaways in partnership with sponsors. In such cases, we may share your information with the sponsor(s) for purposes like sending you promotional products or offers. Rest assured, we will always inform you when your information is shared with sponsors as part of such promotions.
Security and Legal Requirements: We may also share your information for security purposes, including preventing illegal activities, investigating fraud, addressing potential threats, enforcing our Terms of Service, or complying with legal obligations as required by applicable laws and regulations.
Data Retention Periods:
As previously mentioned in our Privacy Policy, the retention of your personal data is contingent on the specific purposes for which it was collected. To reiterate:
Table Reservation: When you make a table reservation at our website, we collect and retain your personal data for the sole purpose of managing your reservation effectively. We keep your information for the necessary duration permitted by law to accommodate your reservation and any potential follow-up communication.
Food Deliveries: In the case of food deliveries, we collect and store your personal data to facilitate the delivery of your orders to your preferred location. This information is used to ensure timely and accurate delivery. We retain your data for as long as it is needed to complete the delivery and handle any potential inquiries or issues that may arise during the process permitted by law.
General Inquiries: If you contact us with general inquiries, the data you provide will be retained for a necessary period permitted by law to ensure we can address any follow-up questions or concerns.
Anonymised Data for Statistical Purposes:
After the specified retention periods, we take privacy seriously, and your personal data will be securely deleted. However, for statistical purposes, we may retain certain information in an anonymised form, rendering it impossible to associate with any specific individual. This anonymised data helps us analyse trends and improve our services without compromising your privacy.
We are committed to safeguarding your data and ensuring that it is used appropriately and in accordance with our Privacy Policy. If you have any questions or concerns about our data retention practices or how we handle your information, please do not hesitate to contact us. Your privacy is important to us, and we are here to address any inquiries you may have.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.
8. Third-party Links
Our website may include links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
10. Changes to the Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes.
11. Contact Us
For any questions regarding this privacy policy, please contact us using the details provided above or visit our “Contact Us” page.
Last Updated: 24.10.2023